Service: Creating an AI-driven mobile virtual assistant and common public services platform

Responsible organisation: City of Bjelovar (Local Government)

Virtual assistants will provide universal access to all local services, i.e. 32,000 adult inhabitants: government as a platform government as a service inclusive, better (and ethical) public service mobile communication with apps guidance for co-creation digital-by-default principle user centricity sustainability business plan trustworthy AI process management web accessibility directive

Additional information

Source Open Innovation Regione Lombardia
Web site https://ingov-project.eu/about/pilots-croatia/
Start/end date 2021 -
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