Service: NeRo Chatbot - Chatbot for clients of maternity services

Responsible organisation: Helsinki (Local Government)

Counseling chat and counseling robot NeRo. Transactions in the chat are initially anonymous, but if necessary, we may ask you to identify yourself during the chat. With identification, we can advise you more personally. The authentication feature is still in the experimental phase. Currently, authentication works best on Android and Windows devices. Full Apple support is coming soon. Anonymous chat already works on all devices. NeRo counseling robot is not currently in use.

Additional information

Source Open Innovation Regione Lombardia
Web site https://ai.hel.fi/en/maternity-clinic-chatbot-nero/
Start/end date 2018 -
Still active?

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