Service: SIMPATICO Platform for PS iN Spain

Responsible organisation: Xunta de Galicia (Governmental)

The SIMPATICO Platform is a software platform that uses advanced technical solutions and applies them to existing PA systems to simplify the interaction of citizens and companies with a wide range of public services. The value offered by the SIMPATICO Platform is the unique opportunities of delivering customer-centric, personalized services and of triggering a continuous optimization of services and processes, thus overcoming the existing barriers in the adoption of e-services. Used in Galicia (Spain).

Additional information

Source Open Innovation Regione Lombardia
Web site  
Start/end date 2016 -
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