Service: SegnalaCI - Transparent management of citizen reports about City status

Responsible organisation: Genova Municipality (Local Government)

The administration takes charge of the report, informs the competent office and resolves the problem (eg: repair the hole, empty the trash) .At the end of the procedure, the citizen receives a notification on the outcome of his report. Artificial Intelligence (Machine Learning) is used to elaborate gathered data and provide a smart dashboard to city administrators helping the staff and resource planning

Additional information

Source Open Innovation Regione Lombardia
Web site https://segnalazioni.comune.genova.it/
Start/end date 2021 -
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