Service: The red button: debt pause button

Responsible organisation: The municipalities of Amsterdam, The Hague and Eindhoven (Local Government)

The pause button is a new instrument in the world of debt counseling that has been used in Amsterdam on a trial basis for more than a year. Due to the temporary collection stop, the debtor is given the peace and space to focus on a financial solution. Because people with debts can receive free help through the municipality, but a possible debt restructuring can take many months or even more than a year. The organization is supported by a number of parties that are already experimenting with something that resembles such a 'debt pause button': the municipalities of Amsterdam, The Hague and Eindhoven and the Central Judicial Collection Agency (CJIB).

Additional information

Source Open Innovation Regione Lombardia
Web site https://www.volkskrant.nl/nieuws-achtergrond/gun-de-schuldenaar-even-vrijaf-van-facturen-en-boetes-zeggen-schuldhulpverleners~b4921071/?referrer=https%3A%2F%2Fes.search.yahoo.com%2F
Start/end date 2020 -
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