Service: Yasmine - Robot employee

Responsible organisation: Nacka municipality (Local Government)

Nacka municipality is part of Stockholm county, and it has developed and implemented a so-called robot employee called Yasmine. The robot is part of an RPA service platform that was provided by the Norwegian company Basefarm. So far, the administration of Nacka has automated three processes. Two of these are in the so-called Establishment Unit (Etablering), and the other is in the Work and Business Unit. The Establishment Unit is responsible for economic support, unaccompanied children and minors (refugees). The Work and Business Unit administers adult education, societal orientation, and labor market initiatives

Additional information

Source Open Innovation Regione Lombardia
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Start/end date 2018 - 2020.0
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