Service: The Dublin Beat - Citizen opinion analysis

Responsible organisation: Municipality of Dublin (Local Government)

The Dublin Beat analyses citizen opinions in the Dublin Region for an overview of their most pressing concerns. Each month public tweets are collated by the AItext analytics platform Citibeats, whose Artificial Intelligence algorithms have been trained for understanding opinions in the local context of Dublin, assisting local authorities to better understand how local people feel about civic issues. The resulting analysis based on the gathered online data is presented via visual dashboards and through monthly reports provided online. The different reports give an overview of key issues such as how people feel about environmental issues, cultural events or city region developments expressed on the online media. The Dublin Beat can help local authorities to better understand how citizens feel about key issues and ensure that civic efforts and policy reflect the needs of communities. Local authorities employ other methods to ensure truly inclusive citizen engagement.

Additional information

Source Open Innovation Regione Lombardia
Web site  
Start/end date 2020 -
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