Service: Automated processes Uddevalla - AI to internal processes

Responsible organisation: Uddevalla municipality (Local Government)

Uddevalla municipality has 10 automated processes underway, which corresponds to 20 full-time positions' annual work. Until 2021, more automated processes will be started, which will free up twice as many full-time jobs. Before the end of the year, Uddevalla municipality will, through automation, free up resources corresponding to 20 full-time positions' annual work within the social administration. They will also be working on new processes so that another 20 full-time positions can be released by 2021. An automated process can also handle increased volumes without additional resources. The freed up resources can, for example, be used to strengthen childcare and handle increased volumes in the home care service. Right now, Uddevalla municipality has 10 automated processes and the processes involved are: Compensation, Sick pay costs, Authorization admin, Info technology group, Planning system, Financial aid, Automatic closing, Accounting Försäkringskassan, Lunch boxes, Absence, Extra time, New decisions, Change in income, Resource allocation

Additional information

Source Open Innovation Regione Lombardia
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Start/end date 2021 -
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