Service: Remote interpreting services - Communicating in Flemish sign language

Responsible organisation: Vlaams Agentschap voor Personen met een Handicap (Local Government)

A remote interpreting service offers the deaf the opportunity to communicate with hearing people (and vice versa) remotely in Flemish Sign Language. In order to offer the deaf the possibility to use a remote interpreting service anytime and anywhere in the future, various technical (hardware and software) and organizational innovations of the current systems are required. Several comparable services currently work side by side in Flanders . This fragmentation is hugely confusing for users. Scaling up through harmonization can reduce the organizational costs of a remote interpreting service and increase the use of the remote interpreting service. The aim is that the deaf users can reach everyone by telephone (eg emergency services…) and that they can be called by everyone (eg colleagues, doctor…) in a language and communication mode of their choice and with protection of their own privacy.

Additional information

Source Open Innovation Regione Lombardia
Web site  https://www.innovatieveoverheidsopdrachten.be/en/projects/remote-interpreting-services
Start/end date 2021 -
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