Service: Alexacert: Voice application on Alexa for requesting a birth certificate

Responsible organisation: Torino Municipality (Local Government)

This product represents the proof of concept (POC) for a voice application, on Alexa, which allows you, in a simple way, to request a certificate and receive it in your inbox. In this prototype, the certificate used is that of birth, which has the advantage of being stamp-free, using a call to the Turin Registry. The user who uses the voice assistant is identified, on a one-off basis, through the connection between the Amazon user and the digital identity (eg: SPID). This identification operation is carried out only once and is valid until explicit revocation. When the user activates the application with "Alexa, speak with Torino certificates", the user is recognized, the e-mail address that will be used for delivery is remembered (the one defined in the Amazon profile), and is asked to confirm the certificate request. Upon your consent, the system requests the certificate (in pdf) from the Registry / ANPR and sends it to the registered box.

Additional information

Source Open Innovation Regione Lombardia
Web site https://developers.italia.it/it/software/c_l219-comune-torino-alexacert
Start/end date 2021 -
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