Service: SAMPA - Service of registration and promotion of the adherence to medications in elderly patients

Responsible organisation: Sector Zaragoza II (Local Government)

The SAMPA project has been implemented at the outpatient pharmacy unit at the University Hospital Miguel Servet (HUMS) in order to improve adherence to treatment, efficiency in drug management, accessibility to the Outpatient Dispensing Unit and patient care, as well as reducing the error rate in the processes of medical prescription, pharmaceutical validation, dispensing and administration of medicines to outpatients. Most of these objectives could not have been achieved without the development of new technology to automate drug storage and dispensing and the digitalization of all processes, from prescriptions to checking adherence within the project of reforming the HUMS outpatient pharmacy unit. Different innovations have been implemented: an electronic prescription platform (integrated with the health systems in use at the HUMS), a patient appointment system, a robot for automatic storage and dispensing in assisted and unassisted mode, a full traceability system for the entire drug management process, primary and secondary adherence records system, improvements to the website, an application (app) and a contact and information system in the dispensing area to facilitate communication with patients.

Additional information

Source Open Innovation Regione Lombardia
Web site http://sectorzaragozados.salud.aragon.es/pags/668fa_cpi
Start/end date 2021 -
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