Service: Artificial intelligence: high technology and innovation to make life easier for citizens

Responsible organisation: Trieste Municipality (Local Government)

The new chatbot service - developed by Insiel SpA and co-financed by the Friuli Venezia Giulia Region - will debut on the website of the Municipality of Trieste at the beginning of 2020. In the first phase it will concern demographic services and will allow citizens to request information from the Municipality and receive answers in real time.

Additional information

Source Open Innovation Regione Lombardia
Web site https://www.comune.trieste.it/it/il-comune-di-trieste-avvia-il-chatbot-un-innovativo-servizio-di-assistenza-vocale-di-utilita-e-facile-fruizione-per-gli-utenti-del-sito-istituzionale-12801
Start/end date 2019 -
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