Service: REBUILD - ICT toolbox providing support to both migrants and refugees

Responsible organisation: UNINETTUNO (Consortium)

REBUILD (ICT-enabled integration facilitator and life-rebuilding guidance) aims at designing and developing an ICT toolbox providing support to both migrants and refugees in Europe for accessing existing services, and local service providers interacting with migrants and refugees in enhancing their service provision. REBUILD follows a user-centred and participated design approach, aiming at addressing properly real target users needs, ethical and cross-cultural dimensions, and at monitoring and validating the socio-economic impact of the proposed solution. The technological ambition is to use AI-based solutions (user profiling, skills/needs matching, chatbots) for the development of a usable, accessible, smart ecosystem for both the target groups. The methodological challenge is to adopt a participatory co-design approach, involving both the target groups since the very early stage of the project, taking into consideration users needs, expectations, perceived gaps, cultural differences.

Additional information

Source Open Innovation Regione Lombardia
Web site https://cordis.europa.eu/project/id/822215
Start/end date 2016 - 2019.0
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