Service: Plovdic - City Concierge Chatbot

Responsible organisation: UMNI (Local Government)

City Concierge is an AI-powered city chatbot like a virtual Tourist Office in the mobile. It is there for the visitors 24/7 in Messenger and provides information about the city Point of Interests pf the city. It is possible for tourists and visitors to search information by category and location, or by keyword, or simply ask question about restaurants, entertainment, sightseeing, shopping, transportation and other

Additional information

Source Open Innovation Regione Lombardia
Start/end date 2020 -
Still active?

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