Service: AMS - public empolyment service

Responsible organisation: Public Employment Service Austria (Central-Government)

As of 2020, the Public Employment Service Austria (AMS) makes use of algorithmic profiling of job seekers to increase the efficiency of its counseling process and the effectiveness of active labor market programs. Based on a statistical model of job seekers' prospects on the labor market, the system—that has become known as the AMS algorithm—is designed to classify clients of the AMS into three categories: those with high chances to find a job within half a year, those with mediocre prospects on the job market, and those clients with a bad outlook of employment in the next 2 years. Depending on the category a particular job seeker is classified under, they will be offered differing support in (re)entering the labor market A coalition of civil society organizations started a campaign to rescind an algorithm used by Austria’s employment agency. The system has been declared illegal by the Austrian data protection agency.

Additional information

Source Open Innovation Regione Lombardia
Web site https://www.frontiersin.org/articles/10.3389/fdata.2020.00005/full
Start/end date 2020 -
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