Service: Automated Public Services in Trelleborg, Sweden

Responsible organisation: Municipality of Trelleborg (Local Government)

In the municipality of Trelleborg, AI technologies are used to automate various social assistance decisions since 2016. That was the first municipality to use Robotic Process Automation (RPA) to handle various applications of social assistance.

Additional information

Source Open Innovation Regione Lombardia
Web site https://www.cordence.com/insights/va-process-automation-in-trelleborg
Start/end date 2018 -
Still active?

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