Project: CITADEL - A-Stad (Antwerp use case)

Responsible organisation: City of Anwerp (Governmental)

A-Stad is a digital platform, created and managed by the city of Antwerp, that includes newsfeeds, e-forms for document requests and administrative formalities, a tool for appointments, all kinds of practical information and so on. The platform includes all the city’s (e-)services for citizens. Citizens, as well as non-citizens can make a personalized profile (A-profile) on the platform.

Additional information

Source A multi-dimensional framework to evaluate the innovation potential of digital public services: A step towards building an Innovative Public Services Observatory in the EU
Web site http://www.citadel-project.org/
Start/end date 2016 - 2019
Still active? No

Related cases