Service: Sigma

Responsible organisation: Agency for Administrative Modernisation (Governmental)

Sigma is the chatbot of the ePortugal portal, which allows quick clarification of doubts, serving as a support to navigation, and which can also be found on Facebook. With the help of Sigma, you can, for example, perform the change of address service.

Additional information

Source	Joinup - Architecture for public services chatbots
Web site	https://eportugal.gov.pt/
Start/end date	2019 -
Still active?	Yes

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