Service: Oodi’s book recommendation service Obotti

Obotti is Central Library Oodi’s recommendation chatbot. The service recommends books from Oodi’s selection according to the customer’s interest and feedback. The service is aimed at all Central Library Oodi’s customers and can be downloaded as a mobile application for Android and IoS devices. The service recommends books to the customer based on contextual analysis that the customer would not otherwise find. The purpose of the service is to present the material available in Oodi library to customers interestingly and to make it easier for customers to find interesting and new material. The recommended materials are freely available in the selections of the Central Library Oodi at the time of the recommendation. The service is divided thematically into six chatbots, each recommending content according to their theme. You can ask the service for recommendations using ready-made answer options, or in free search terms in the form of text or speech. The service utilises contextual analysis of natural language to determine the customer’s interests, as well as to produce corresponding book recommendations.