dataset-item - NACE

74.86 - Call centre activities

This class includes: – client relation and client service related technical intermediary services for the account of others: - inbound call centres, answering calls from clients by using automatic call distribution, computer telephone integration or interactive voice response systems • placing orders • providing product information • dealing with complaints - outbound call centres, dealing with sale and marketing activities directed towards clients • market research • direct marketing • address verification

Core content note

This class includes: – client relation and client service related technical intermediary services for the account of others: - inbound call centres, answering calls from clients by using automatic call distribution, computer telephone integration or interactive voice response systems • placing orders • providing product information • dealing with complaints - outbound call centres, dealing with sale and marketing activities directed towards clients • market research • direct marketing • address verification

In scheme

NACE / 2002

Broader

74.8

Available formats

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About RAMON-LD

RAMON-LD is an experimental Linked Data implementation of the EUROSTAT RAMON registry.

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