OSP2020 - Case studies
Publisher: Department of Public Expenditure and Reform, Ireland
Our Public Service 2020 is the framework for development and innovation in Ireland’s public service. It was preceded by two public service reform plans beginning in 2011. These plans have embedded a range of new approaches to governance, people management and service delivery, and have made the work of the public service more transparent, decision-making more accountable, and service delivery more effective.
Relevant services and projects